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Privacy Policy

Last Updated: October 2026

At Skymark Group, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard information obtained through our website and property enquiries.

1. Information We Collect
When you visit our website, register your interest or contact us regarding Siena, we may collect personal information including:

  • Your name, email address and phone number.

  • Information submitted through enquiry or registration forms.

  • Your property preferences and purchasing interests.

  • Details of your communications with our team or appointed sales representatives.

  • Technical information, including your IP address, browser type and website activity.
     

2. How We Use Your Information
Personal information collected through the Siena website may be used to:

  • Respond to enquiries and expressions of interest.

  • Provide information about available residences, floorplans, pricing and development updates.

  • Arrange property consultations, appointments or inspections.

  • Communicate with prospective purchasers regarding Siena.

  • Improve our website, marketing and customer experience.

  • Provide promotional communications where permitted by law.

  • Comply with applicable legal and regulatory obligations.
     

3. Disclosure of Personal Information
We may share relevant personal information with Skymark Group, appointed real estate agents, authorised sales representatives and trusted third-party providers involved in the marketing, sales and administration of Siena.
Personal information may also be disclosed to website hosting providers, customer relationship management platforms and other service providers supporting our operations.
We do not sell your personal information to unrelated third parties.

4. Cookies and Website Analytics
Our website may use cookies and similar technologies to understand visitor behaviour, improve website performance and support marketing activities.
This may include collecting information about how visitors navigate and interact with our website.
You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

5. Information Storage and Security
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
Information may be securely stored and managed through Skymark Group's systems and authorised third-party service providers.
We retain personal information for as long as reasonably necessary to fulfil its intended purpose or meet applicable legal requirements.

6. Overseas Disclosure
Some third-party technology providers used to operate the Siena website may store or process personal information outside Australia.
Where overseas disclosures occur, we will take reasonable steps to ensure personal information is handled in accordance with applicable Australian privacy laws.

7. Access and Correction
You may request access to the personal information held about you or request corrections where information is inaccurate, incomplete or outdated.
Requests can be directed to Skymark Group using the contact details below.

8. Marketing Communications
Where permitted by law, we may contact you with information relating to Siena, including residence availability, development updates, sales opportunities and relevant announcements.
You may opt out of receiving marketing communications at any time by using the unsubscribe option provided or contacting us directly.

9. Third-Party Websites
The Siena website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices or content of these websites and recommend reviewing their individual privacy policies.

10. Privacy Complaints
If you have concerns regarding the handling of your personal information, please contact Skymark Group.
We will review your concerns and respond within a reasonable timeframe.
If you are dissatisfied with the outcome, you may be entitled to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business operations or applicable legal requirements.
Any revisions will be published on this page with an updated effective date.

12. Contact Information
For enquiries relating to this Privacy Policy or the management of your personal information, please contact:
Siena — A Development by Skymark Group
Email: hello@skymarkgroup.com.au
Website: www.skymarkgroup.com.au

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